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Boiswood – Gas and Liquid Control Technologies

Service Provided – The Channel Cloud Solution

We have been a customer of Channel for 20 years and we are consistently impressed with their service. If we have needed to raise any issues or ask for advice their support team act quickly and efficiently to assist us. Our recent upgrade to the Channel Cloud Solution went smoothly with our own project manager handling every step, leaving us to concentrate on our daily tasks. I would fully recommend Channel to other businesses looking to switch providers or upgrade to the Channel Cloud Solution.

Suzanne – Finance Manager | Boiswood LLP

Channel Cloud Solutions

Aspirations Support – Supported Living Services

Service Provided – The Channel Cloud Solution

We are a Care Company and have been with Channel now for the past 12 years. After a years or so of trading, we turned to Channel when we realised the importance of having a stable communications platform in place.
Nick and the team have been with us every step of the way and supported us from our infancy and into our stroppy teenage years, which has lasted way too long. This past year has been a challenge for all, and as a means to help meet this challenge, we have now moved over to a cloud-based communication system which has been a game-changer – truly amazing.

I cannot recommend highly enough Channel Comms for everything they have to offer. They are always proportionate in their approach, no hard sales and they always come through for us.

No nonsense and responsive Sales, Service and Support!!

I couldn’t wish for a more friendly team to work with, planning to stay with Channel into our Dotage.

Joe Imber – Founder/Owner | Aspirations Support

Premier Homecare – Leading Home Care Provider

Service Provided – Fully Managed Telecommunications.

“Over the 10 years we have been a client of Channel Comms ltd, we have consistently received a first-class service from Nick Boulton and his team. Channel have always been there to advise and sort any technical issues from the day we started with just 4 office staff, 10 care staff and 20 clients, to today with over 25 staff based in our offices plus over 100 care staff and 200 daily clients.

The technology has changed over the years, evolving with our business and always bringing innovative features to our solutions. But the friendly, accessible and timely service from reliable professionals remains consistent and to a very high standard. This gives a huge amount of confidence the telecoms part of the business is being well looked after.

I would have no hesitation in recommending Channel Communications to any type or size of business.”

Simon Swindells – Director

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Aber Medical Group – Doctors Surgeries

Service Provided – Fully Managed Telecommunications.

“I would like to say a massive thank you for all your hard work – I know it has been a huge task ensuring a smooth transfer, and I have been a worrier. The process for us in surgery has been a stressful one, as you know previous provider were not the easiest of suppliers for us and making sure we got the system just right was a big thing for the Partners. You guys made this simple and took most of the stress out of the process.
I would also like to say thanks to all the engineers that have helped install the system, each and every one of them have been outstanding and very patient. Again trying to co-ordinate our surgery and its sites is not always easy but we hope we didn’t cause too many complications.

We are getting used to the system and will no doubt find issues that need correcting, or find a different way around the system that suits us better. And I have no doubt that you guys will find the solution to our queries and make the changes without little stress and disruption, for me personally this is a life saver. I really would not have managed the changeover without you. So from me – thank you from the bottom of my heart, you are all diamonds!!!!!”

Clare Rees Manager

Business Phone Systems

Medserve – Medical Equipment Provider

Service Provided – Fully Managed Telecommunications.

“Medserve have contracted Channel Communications to maintain all telecom services within the business. Channel have provided us with a cost effective solution along with an excellent and responsive service. 

The Company and our Account Manager Oliver Gardner have been great to deal with and attentive to our requirements, I would recommend them as a provider to other organisations as they provide a professional, reliable and comprehensive service.”

Amy Ackerman – Director

Business Phone Systems

Ashville Group – Development and Investment Consultancy Business

“The Channel team are friendly, courteous and very efficient providing excellent backup and support when required. Our account managers Hannah Passey & Nick Boulton continually keep us appraised of technical developments and also ensure that the recommended solutions are appropriate for our business needs. We would not hesitate to recommend Channel to other organisations.”

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Clover Conservatories

Service Provided – Business Calls and Line Rental

“I wanted to write to say thank you for your continued efforts on our behalf in arranging the transfer of our telephone calls and line rental to Channel. Throughout the process I have found you to be extremely helpful, courteous and efficient with any of the queries I have raised. I particularly like having one person to come to with any queries, who I know will take ownership of any problems and ensure I am satisfied with the solution”.

Business Calls and Line Rentals

The Courthouse Medical Centre

Service Provided – New Phone System 

“I would just like to say how pleased we are with our new Mitel phone system. It has helped us to monitor our calls and the patients seem so much happier now they realise they are in a proper queue. We love the fact we don’t have to manually switch it over after business hours and it’s really easy to change our greeting messages too.”

“We are all also very grateful for the quick response we always get when we do have a problem. There is always someone at the end of the phone to help. I would happily recommend Channel to anyone considering a new phone system.”

Anne Dunn, Practice Manager

Business Phone Systems


Ysgol Gymraeg Pwll Coch – Primary School

Service Provided – Supply and Transfer of Telecom System

“Channel Comms provided excellent advice to ensure a seamless transfer of telecom systems. The work was completed professionally, efficiently and on time.  Their engineers are extremely helpful and are able to respond rapidly to all requests for assistance. I would have no hesitation to use them again and to recommend them to others”

Business Phone Systems

Oldfield Surgery – Doctors Surgery

“The project management for the installation was comprehensive and the implementation went without a hitch. The ongoing maintenance and support from Channel has been excellent and of a consistently high standard, I would not hesitate to recommend them to other organisations.”

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