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Unified communications – allowing company-wide collaboration
across all devices.

Whether you are looking for on-premises or off-premises (cloud) communications, unified communications can streamline your voice, mobile, video conferencing, chat, desktop & file sharing services on a single web browser interface that works on your laptop, computer or mobile.

Communication that is good for your business

Wildix Unified Communications & Collaboration solution ensures the best user experience by providing you with one single web interface to manage internal & external communication across multiple channels including:

Unifying communication tasks allows you to streamline daily operations, boost workplace productivity, increase employee engagement and improve the customer service.

Unified Communications optimize the business processes, reduce travel costs, with the use of videoconference, and – due to the mobility feature – ensure the availability of employees anytime, anyplace.

Real-time communication with internal and external users: audio and video calls, conferencing, desktop sharing, corporate chat.

Online access on any device to shared phonebooks & presence information: PC, desk phones, DECT handsets, mobile devices.

Entirely web-based and intuitive collaboration interface available in the browser, no end-user training necessary.

Channel Cloud Brochure 2020

Did You Know That…
By introducing efficient communication systems into your business environment, you can save up to 25% of your working time, increase the company productivity and employee engagement.

Features

Wildix Collaboration web interface offers a customisable view of colleagues, grouped by work teams, and provides real-time presence information of users.
Communication with one or more colleagues from the same web interface:

  1. Audio & video call
  2. Chat
  3. Presence & geolocation
  4. Conferencing
  5. Memo messages
  6. Fax & SMS to one or more users
  7. Access to corporate phonebooks
  8. Screen sharing & file transfer
  9. Audio & video calls / conferences with external users

    Wildix Collaboration allows communicating presence information and geolocation, so that each user can monitor in real time who is online, absent, busy in another conversation or does not want to be disturbed.

ubiconf – WebRTC Videoconference

The only Complete conference solution 100% web-based at your desk

Finally there is a turnkey videoconferencing system right at your desk. No need to go to the conference room, no need to install any additional hardware or software components.

ubiconf is 100% based on WebRTC to guarantee the best audio and video quality and security of your communications.

Users can start a videoconference right from the Collaboration web interface and can invite their colleagues or external users at any time.

External users receive an email invitation and can join the conference by clicking on a link. It is also possible to access a conference in audio-only mode by calling a phone number.

Wildix offers additional equipment for Huddle rooms (ubiconf-Huddle), and larger conference rooms (ubiconf-Voice), to ensure the best user experience.

Main Features

  • Share your desktop, documents and applications
  • Schedule the conference (synced with Google and Outlook calendars)
  • Record videoconference, including audio, video and desktop sharing
  • Share a link with other participants to work together on a document
  • Reporting and analysis of videoconferencing sessions

      Wildix offers additional equipment for Huddle rooms (ubiconf-Huddle), and larger conference rooms (ubiconf-Voice), to ensure the best user experience.

    • DON’T BELIEVE THE WORDS, BELIEVE THE FACTS:

    What you deserve is the first web-based PBX and VoIP PBX dedicated to companies longing to increase their productivity by relying on 100% secure-by-design systems.

    REDUCE COSTS UPTO 50%

    The new generation of business communications systems (PBXs) can reduce costs by an average of 50% (sometimes up to 75%), increase your productivity, and facilitate business and technical complexity.

    Get closer to your customers and colleagues than ever before

    1. Flexible Deployment
    2. Real-time communication (RTC)
    3. Access on any device
    4. Web-based and intuitive collaboration

    Channel Comms ltd will manage as many users as there are employees in your company. Our collaboration system is entirely accessible via your web browser, without installing any client software, and works on any operating system or device. A single user interface for any type of internal and external all media communications.

    MORE BUSINESS with Kite

    UP TO + 52% MORE SALES VIA WEB

    Fewer and fewer customers call you on the phone to make a purchase – they’d rather find you on the internet. They click on your site, navigate around a bit, and…? And, well, nothing.

    Nowadays, no one writes down your number to call you on the phone!

    You have to TRANSFORM YOUR WEBSITE INTO A SALES CENTER, even if you don’t have any e-commerce.

    Wildix is the only PBX system that allows web visitors to call you, start a text or video chat, share documents, and more…directly from your website.

    WebRTC Kite uses the most updated and secure WebRTC technology for direct two-way communication with your web visitors.

    WebRTC KITE by WILDIX integrates your PBX with your website, ensuring you’ll never miss a call and allowing you to increase your conversion rate.

    Monitoring & Reporting


    Intelligent Call Center Monitoring and Reporting Software

    Without monitoring, control and analysis there is no strategy. Wildix offers efficient reporting tools that provide you with the information relative to the call activity of the employees, such as number, duration, type and costs of all the calls received and made by your call agents.

    CDR-VIEW
    Internal and external call traffic reporting and analysis.

    Information on the number, duration, types and costs of the inbound and outbound traffic in charts and data grids.

    CDR-View is helpful to the company management while analyzing a particular event or the company call activity in general, or while deciding on the future business strategy.

    A simple way to add value to your investment.

    WILDIX CALL CENTER WALLBOARD
    Real-time SLA (Service-Level Agreement) monitoring tool.

    The application allows monitoring your call agents’ activity and provides you with the information on the SLA which helps to measure the call center performance.

    Channel Cloud & Teams

    Microsoft Teams

    Wildix has developed an add-on that permits Wildix Cloud PBX and Microsoft Teams platform to improve companies’ communication systems all over the globe.

    This add-on has been developed because Microsoft Teams and Wildix communication solutions don’t provide the same features. Starting from now Microsoft Teams users can enjoy Wildix basic phone features into Teams interface..

    The Wildix integration allows customers to embed some call features directly into Microsoft Teams interface.
    It doesn’t require a complex Microsoft Architecture and can be set up in minutes.

    VoIP phones & headsets

    The only VoIP phones that display
    the presence status information of on-site and remote colleagues

    SuperVision

    The exclusive desk phone designed for Top Managers who desire to be in control.

    SuperVision runs on an Android-based operating system and is equipped with an 8” display and removable webcam. SuperVision allows managers to monitor their company’s telephone activity (Call Center Wallboard).

    Features

    Android 5.1 OS
    Touchscreen
    Presence & Chat
    2 x Gigabit Port 10/100/1000
    WebRTC videoconference
    802.3az Green Ethernet
    Audio HD wideband
    USB 2.0
    120 BLF keys
    8” color display 1280×800
    5 MP removable webcam
    USB Headset support
    Integration URL (Wallboard)
    Bluetooth 4.1
    Dual band WiFi 2.4Ghz / 5Ghz, 802.11b/g/n
    LED buttons (Voicemail, Mute, Audio output)
    PoE IEEE 802.3af
    PBX phonebooks
    Online call history

    WelcomeConsole

    WelcomeConsole is perfect to monitor a high number of colleagues and manage high volumes of calls.

    Features

    4.3’’ color display 480*272
    Max 60 BLF (phone + ext. module)
    1 Extension module WP490EXT included
    Up to 3 ext. modules supported
    USB Headset support
    Presence monitoring in phonebook
    Caller image
    2 x Gigabit Port 10/100/1000
    802.3az Green Ethernet
    Support of WPEHS
    Monitoring of presence status via BLF keys